Terms and Conditions 

Legal
These Terms and Conditions of Use and our Privacy Policy (together the “Terms and Conditions”) apply to your use of  the domain http://www.boleyn-events.com and http://www.weddingsbyboleyn.com (the “Website”) and all sub-domains of the Website. Information about our use of Cookies can be found in our Privacy Policy. Please read the Terms and Conditions carefully.

By proceeding with access to the Website you are deemed to have accepted the Terms and Conditions. If you do not agree with the Terms and Conditions, then please refrain from accessing or using the Website.
Please note that the Website is intended for use by residents of the United Kingdom whilst in the United Kingdom only. It is not applicable to residents or investors of other countries because the law in other countries may restrict the distribution of the information and products on the Website. For the avoidance of doubt none of the information on the Website constitutes an offer to contract in any country in which it is accessed, including (without limitation), the United Kingdom.
We may revise the Terms and Conditions of Use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you.

General
The Website is provided by Boleyn Events Limited (trading as The Wedding Collection) a limited company, incorporated in England and Wales under company number 5748505 and whose registered office is at  592 Foxhall Road, Ipswich, Suffolk, IP3 8NA.
Some of the information available on the Website has been provided by other companies within the Boleyn Group of companies in the United Kingdom. Separate terms and conditions govern that information and these terms and conditions are available when you access the relevant pages within the websites of those companies.
The Website may also contain hypertext or other links to websites operated by other third parties. The responsibility for those websites belongs to the third parties who are identified as operating those websites. Separate terms and conditions will apply to those websites and you are encouraged to read those if you access those links.

Availability
Boleyn Events Ltd will endeavour to ensure that the Website is accessible for 24 hours a day but will not be liable if‚ for any reason‚ the Website is unavailable for any time or for any period. Boleyn Events Ltd will have the right to suspend access to or withdraw  this website temporarily or permanently and without notice.
Boleyn Events Ltd will not be liable for any loss or damage arising in contract‚ tort or otherwise if the Website is unavailable or suspended for any reason.

Information
The information contained on the Website is provided for information purposes only and Boleyn Events Ltd will use reasonable care and skill to ensure that it is accurate at the date of publication. However‚ because of the nature of the Internet‚ there may be circumstances in which errors occur within the information. Consequently, Boleyn Events Ltd makes no warranty or guarantee as to the accuracy of any information on the Website and cannot accept liability for any errors or omissions within it.

Reliance on Information Posted
Commentary and other materials posted on the Website is not intended to amount to advice on which reliance should be placed. Boleyn Events Ltd accepts no responsibility or liability  arising from any reliance placed on such materials by you or by any third party who may be informed by any of its contents.

Security
Boleyn Events Ltd will take all reasonable steps to ensure that any information you provide via e-mail and / or via  the Website is kept secure‚ but please remember that‚ because of the nature of the Internet‚ the security of emails cannot be guaranteed. Consequently, your privacy of your data in such email correspondence cannot be guaranteed. There is no guarantee that any emails that you send to us will be received by us. 
We process information about you in accordance with our Privacy Statement. By using the Website, you consent to such processing and you warrant that all data provided by you is accurate.
Additional information regarding the security of personal data‚ and the use of cookies is available in our Privacy Statement.

Liability
Boleyn Events Ltd shall not be liable for any loss of use, profits, savings or data or any indirect, special or consequential damages or losses, whether such losses arise in contract, negligence or tort, including without limitation, any losses in relation to your use of, reliance upon or inability to use the Website.
Boleyn Events Ltd cannot warrant that the Website is free of viruses or technical defects of any description‚ and accepts no responsibility for any technical problems arising from your use of the Website.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any material posted on it or on any website linked to it.

Trademarks, Copyright and Other Intellectual Property Rights
The Wedding Collection logo is a registered trademark of Boleyn Events Ltd. Which claims trademark rights in the logo. Boleyn Events Ltd owns the copyright and all other intellectual property rights existing on or within the Website. All such rights are reserved and you may not reproduce the logo without Boleyn Events Ltd written consent.
Save as provided below (at the Wedding Collection - by Boleyn Website) you are not permitted to download‚ print‚ redistribute or extract any information from the Website other than for your personal‚ non-commercial use and not for any purpose that damages our reputation or takes advantage of it.
You are not permitted to modify or in any way change any of the information available on the Website. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Linking to the Website
You may link to the Website, provided you do so in a way that is fair and legal does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
The Website must not be framed on any other website, nor may you create a link to any part of our website other than the Website. Boleyn Events Ltd  reserves the right to withdraw linking permission without notice. Our status (and that of any identified contributors) must always be acknowledged as the authors of material on the Website.

Data Protection and Privacy
Any personal information you supply to Boleyn Events Ltd via the Website will be treated in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications Regulations 2003.

Additional information regarding the privacy of personal data‚ and the use of cookies is available in our Privacy Statement.

Hypertext Links from the Website
The Website may contain links to other websites which are outside our control and are not covered by the Terms and Conditions. Where the Website contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those websites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. You should read carefully and agree with the terms and conditions of third party websites before using them.
If you access other websites using the links provided, the operators of those sites may collect information from you which will be used by them in accordance with their own privacy policy, which may differ from ours.

Posting Material
Boleyn Events Ltd accepts no responsibility or liability  to any third party in relation to the content or accuracy of any information or materials posted by you onto the Website or any information posted on external websites. Boleyn Events Ltd retains the right to remove any information or materials posted by you on the Website if such information or material is or is likely to be offensive, illegal, harmful, or threatening and / or belongs to someone else. Unless otherwise stated any views expressed are of individuals contributors and not of Boleyn Events Ltd.

Offences
You must not misuse the Website by knowingly introducing viruses, trojans, worms or other material which is malicious or harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website.

Making a Complaint
Boleyn Events Ltd aims to provide the highest standard of service to every customer.

If our service does not meet your expectations we want to hear about it so we can try to put things right.


All complaints we receive are taken seriously. Following the steps below will help us understand your concerns and give you a fair response.

How to make your Complaint
The majority of complaints can be resolved quickly and satisfactorily by the department you are dealing with.

Telephone contact is often the most effective way to resolve complaints quickly.
Alternatively you can write to us.
When you make contact please tell us the following information 
Name address and postcode, telephone number and e-mail address (if you have one).
Your Invoice and or reference number.
The name of your wedding agent/firm (if applicable).
The reason for your complaint.
Any written correspondence should be headed ‘COMPLAINT’ and you may include copies of supporting material. 

Beyond Boleyn Events Ltd 
Should you remain dissatisfied following our final written response, you may be eligible to refer your case to the Financial Ombudsman Service (FOS).

The FOS is an independent body that arbitrates complaints in the Financial Services industry.
The FOS can only consider your complaint if we have given you our final decision.

You have six months from the date of our final response to refer your complaint to the FOS. This does not affect your right to take legal action.
Financial Ombudsman Service
Exchange Tower
Harbour Exchange Square
London
E14 9SR

Tel: 0800 023 4567 
Tel: 0300 123 9123 

Fax: 0207 964 1001

Email: complaint.info@financial-ombudsman.org.uk


Web: www.financial-ombudsman.org.uk

Online Dispute Resolution 
The European Commission has also provided an Online Dispute Resolution Service for logging complaints. To use this service please click here: http://ec.europa.eu/odr  
You must not attack the Website.

By breaching this provision you may commit a criminal offence under the Computer Misuse Act 1990. We may report any such offence to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to those authorities.
We will not be liable for any loss or damage caused by malicious or harmful material that may infect your computer, your computer equipment, computer programs, data or other proprietary material as a result of your use of the Website or as a result of you downloading any material posted on them or downloading any material from any website linked to them. 

Applicable Law
Boleyn Events Ltd has established the Website in England. We have chosen the laws of England and Wales to apply to the Website and for any dispute to be heard by the Courts of England and Wales. However, Boleyn Events Ltd recognises that you are free to choose the laws and jurisdiction of Scotland or Northern Ireland if you are resident there and wish to do so.

Boleyn Group
Wherever the name “Boleyn” is used on the Website, this implies one or more of the following companies within the Boleyn Group of companies, which may offer products or services on the Website. Further details can be found on the respective companies’ websites.
Boleyn Events Ltd , trading as Boleyn Events and The Wedding Collection - By Boleyn, a private limited company incorporated in England and Wales with company number 5748505 and whose registered office is at 592 Foxhall Road, Ipswich, Suffolk, IP3 8NA. 
Matrimonium Elite Ltd, a private limited company incorporated in England and Wales with company number 09965524 and whose registered office is at 592 Foxhall Road, Ipswich, Suffolk, IP3 8NA  
By using Boleyn Events Ltd Trading as - The Wedding Collection by Boleyn/Matrimonium Elite (products/services) you agree to the terms and conditions stated below –

An initial deposit payment is required upon appointment and the remainder will be due as agreed or payable in monthly instalments.
Please note: any additional services required are charged at standard rates in normal working hours (Mon-Fri 9am-5pm), and overtime rates outside of normal working hours and should be negotiated between both parties and agreed prior to commencement.
Boleyn Events Limited reserves the right to charge interest at 10% per month on any amount outstanding.
Should the client cancel a contract after commencement, any deposit payment is forfeited and in the case of monthly payments, these should be made until the end of month of notice provided notice is received within the first two weeks of the month, unless the event is cancelled within forty-two days before the delivery date shown on the Quotation/Invoice, then the client shall immediately pay to Boleyn Events Limited a sum being 75% of the total charge shown on the Quotation/Invoice, or the sum of deposites paid to suppliers.
The client is required to pay the full amount shown on the Quotation/Invoice for any cancellation made within 7 days of the delivery date.
The organisers do not accept liability for cancellation of events due to acts of God and circumstances beyond their control.


Privacy Policy 

Data Protection and Privacy Policy

1. Introduction
The purpose of this policy is to explain how Boleyn Events collects, protects, and uses personal data. Boleyn is committed to ensuring that any personal data supplied by its customers or is otherwise generated by its business activities is collected and processed fairly and lawfully. 

2. What Types Of Personal Data Does Boleyn Events Collect?
Boleyn needs certain personal data to enable it to provide its products and services to its customers and end users. The personal data collected will generally include: company name, company size and sector, individual contact names and job titles for delivery, installation, support and billing, postal address, telephone and fax numbers, e-mail addresses. Boleyn Events also has access to personal data that is generated over the Network utilised by Boleyn Events services including IP and email addresses for incoming and outgoing data and network usage data. In certain circumstances Boleyn Events may also collect financial information about Boleyn Events customers and end users from third parties to enable us to assess the risks in granting credit terms and contact information about organisations Boleyn Events considers may be interested in Boleyn products and services.

3. How Does Boleyn Events Obtain Personal Data?
Boleyn obtains personal data in a number of ways including from orders placed by customers and end users (whether by telephone, fax or email or by application form); from enquiries made by existing customers and potential customers, (including information gathered at marketing events and via the Boleyn Events website); from third party list brokers; from resellers who pass on personal data to Boleyn about end users; and directly from the Network utilised by Boleyn Events services.

4. How Does Boleyn Events Use The Personal Data It Holds?

4.1 Providing and Improving the Boleyn Service
Most of Boleyn Events’ use of personal data is necessary to enable it to provide a service to its customers and its end users, including order processing, delivery, installation and support services as well as for invoicing and in order to answer general customer enquiries. In addition, Boleyn Events may also use personal data to improve on the level and type of service Boleyn Events offers to its customers. As part of this interest in improving the service provided Boleyn Events may process personal data for the purposes of sales analysis and customer usage statistics.

4.2 Direct Marketing
Boleyn Events may from time to time inform its customers, end users and potential customers about Boleyn Events and Boleyn Events affiliate products and services and other information Boleyn Events feels may be of interest.
Customers and other recipients of information from Boleyn may indicate at the time they first place an order with Boleyn whether or not they wish to receive such information or at any later time by simply contacting Boleyn as indicated in paragraph 9 below. 

5. To Whom Does Boleyn Events Disclose Personal Data?
As a general rule, Boleyn Events does not disclose personal data to unaffiliated third parties except where customer consent has been obtained, where Boleyn Events is under an obligation by law to disclose personal data or where Boleyn Events has contracted with third parties to assist in providing services to Boleyn Events customers such as for delivery, installation and systems support services.

6. How Does Boleyn Events Protect the Personal Data it Holds?
Boleyn Events takes customer confidentiality and security very seriously. Boleyn Events has implemented appropriate internal security procedures that restrict access to and disclosure of personal data within Boleyn Events. These procedures will be reviewed from time to time to determine whether they are being complied with and are effective.
Boleyn Events will also actively investigate and cooperate with law enforcement agencies any allegations of abuse or violation of system or network security.

7. Customers’ Rights
The law in certain jurisdictions (including countries within the European Economic Area) gives individuals whose personal data is held by Boleyn Events specific rights to access and rectify personal data held about them. These include the right to:
7.1
obtain from Boleyn Events, for a prescribed fee, confirmation that personal data is held, as well as a written description of such personal data, the purpose(s) for which it is being used, the source(s) of the personal data and details of any recipients;
7.2
request the deletion or rectification of personal data which is inaccurate; and
7.3
as explained in paragraph 4.2 above to object to any unsolicited information sent by Boleyn Events regarding promotions or new products and services.

8. Contact Details
If any individual wishes to contact Boleyn regarding the personal data held about them or has any other question about Boleyn Events’ data privacy procedures, they should direct an email to admin@boleyn-events.com or send a letter to the 592 Foxhall Road, Ipswich, IP3 8NA.

9. Policy Updates
As part of Boleyn Events’ commitment to compliance with data privacy requirements, and to reflect changes in Boleyn Events’ operating procedures, Boleyn Events may update the terms of this policy from time to time and will post the revised policy on this page.
Cookies

Our sites may use some unobtrusive cookies to store information on your computer.
Some cookies on these sites are essential, and the site won’t work as expected without them. These cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking on simple links. We also use some non-essential cookies to anonymously track visitors or enhance your experience of the site. 
How to remove cookies

Boleyn Events will not use cookies to collect identifiable information about you. However, if you wish to restrict or block the cookies which are set by our websites, you can do this through your browser settings. The Help function within your browser should tell you how.
Alternatively, you may wish to visit www.aboutcookies.org which contains information on how to do this on the most popular browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
Please be aware that restricting cookies may impact on the functionality of Boleyn Events’ website. 

List of Main Cookies Used:
Some anonymous log-file information that is collected automatically:
– Your IP address
– Your browser and operating system
– The date and time of your visit
– The pages you request
– If you followed a link to our sites, the previous web site visited This information is used to analyse overall patterns of web site use

By visiting our sites you agree to Cookies being used.